Terms and Conditions for Purchases

1. Introduction

These Terms and Conditions are applicable only for purchase of services and subscriptions from our online portal(Example – Webinar or IC Subscriptions purchased from eLearnPOSH.com portal). This is not applicable for any purchase performed through our other Sales Channels. There may be a separate Service Agreement that will be signed with the organization. For more details, reach out to your Sales/Support POC.

By purchasing our learning services, you agree to abide by these Terms and Conditions. Please read them carefully before making a purchase. For the purposes of these Terms and Conditions, "you" and "your" refer to the individual or entity purchasing the course/learning services. "Succeed Technologies," "we," "us," and "our" refer to Succeed Technologies Private Limited including its products delivered through eLearnPOSH.com and SucceedLEARN.com, the provider of the courses/learning services.

2. Purchase and Payment

    2.1. Purchase of Learning Services:
    • To purchase a course/learning service, you must complete the checkout process, providing accurate and complete payment and personal information.
    • By placing an order, you confirm that you are legally capable of entering into binding contracts.
    • 2.2. Payment Methods:
    • We accept various payment methods including credit/debit cards, UPI, and other specified options.
    • All payments are processed securely through our payment gateway providers. To know more about the terms and conditions of our payment gateway providers click here.
  • 2.3. Pricing:
    • Our courses are priced based on the value we provide to customers. Prices are subject to change at our discretion without prior notice.
    • All prices are listed in INR/USD and exclude any applicable VAT/service taxes unless otherwise stated. If you require a GST invoice, please write to our customer support at support@succeedtech.com.

3.  Refund and Cancellation Policy

  • 3.1. Refunds and Cancellations:
    • Refund or cancellation requests can be submitted within 30 days of the payment date.
    • Refunds or cancellations are granted if the course content or delivery does not align with the advertised description.
    • Succeed Technologies will review and determine the reasonableness of each refund or cancellation request. We reserve the right to approve or deny refund or cancellation requests.
    • Refunds or cancellation may be denied if the customer has gained substantial benefit from the course material within the 30-day period.
  • 3.2. Non-Refundable Situations:
    • No refunds or cancellations will be provided for courses purchased during promotional sales or with discount codes.

4.  Intellectual Property

  • 4.1. Intellectual Property Rights:
    • All content, including text, graphics, images, videos, and other materials provided in the course/learning services, are the intellectual property of Succeed Technologies.
    • You are granted a limited, non-exclusive, non-transferable license to access and view the course/learning services content for personal or organizational use. The courses/learning services bought through this channel are not for resale unless agreed through a separate partnership agreement.
  • 4.2. Restrictions:
    • You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the course/learning services content without explicit written permission from Succeed Technologies.
    • Any unauthorized use of the course/learning service content is strictly prohibited and may result in legal action.

5.  Usage and Access

  • 5.1. Account Suspension:
    • Access to your account may be suspended or terminated if suspicious or fraudulent activity is detected.
    • In the event of account suspension due to suspicious activity, no refunds will be issued.
  • 5.2. Permitted Use:
    • Courses/learning services are intended for individual use only and may not be shared, resold, or redistributed in any form.
    • The courses/learning services purchased through this channel should be used only by a single user from one login ID. It should not be used by broadcasting to multiple individuals.

6.  Governing Law and Jurisdiction

    • These Terms and Conditions are governed by and construed in accordance with the laws of India.
    • Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Bengaluru, India.

7.  Agreement Override

    • Any specific agreement signed with Succeed Technologies will take precedence over the terms mentioned herein.

8.  Contact Information

  • 8.1. Support:
    • For any queries, issues, or support requests, please contact our customer support team at support@succeedtech.com or +91-9080687629.

We are committed to providing prompt and effective assistance to all inquiries.